Policies

Artwork

Any and all artwork purchased at our pop-up galleries, exhibitions, community events, or online via ArtinSuburbia.org is FINAL SALE. No refunds will be given.

Photo Policy

By attending events hosted by Art in Suburbia, you grant permission for photographs and videos taken during the event to be used for promotional, archival, and media purposes. This includes, but is not limited to, publication on our website, social media, and marketing materials. If you prefer not to be photographed, please inform a staff member or the event organizer upon arrival to sign our waiver.

Questions? Contact Us

If you have any questions about our Shipping & Returns Policy, please contact us by e-mail help@artinsuburbia.org

Service Refunds

Refund Policy for Membership Dues and B2B Partnership Fees

We strive to provide a positive experience for all of our members and partners. If you need to request a refund, we offer the following policy:

1. Membership Dues

   • Refunds for membership dues are available within 7 days of payment, provided no exhibition or sale has occurred during this time.

   • If an exhibition or sale has been initiated or confirmed within the 7-day period, membership dues are non-refundable.

   • To request a refund, please contact us within 7 days of your payment, and ensure no exhibitions or sales have taken place.

2. B2B Partnership Fees

   • Refunds for B2B partnership fees are available within 7 days of payment, as long as no exhibition or event has been organized or scheduled.

   • If an exhibition or event has been confirmed or is in progress, the partnership fee is non-refundable.

   • To request a refund, please reach out to us within 7 days of payment, ensuring that no exhibition or event has taken place.

Refund requests should be submitted in writing. Please include your total amount of refund being requested. Refunds will be processed within 7 business days of approval.

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